The problem
The plastic material of the center air flow duct, which is fastened by two mounting screws to the ceiling of the passenger compartment, can crack and eventually break.
The risk
If the plastic breaks where it is held at the twomounting screws, the center air flow duct can separate from its supports andcause injury to the passengers sitting in the center seat of the vehicle.
The fix
Dealers will install a reinforcement plate at the connections of both the center and rear air flow ducts.
Contacts
System: air conditioner hose; duct; air.Vehicle description: vans equipped with factory air conditioning.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.