The problem
The molded plastic pin which connects the upper steering column shaft and the lower column shaft may have been sheared prior to installation of the steering column assembly into the vehicle. If this occurred, the upper steering shaft will separate from the lower steering shaft.
The risk
If the upper and lower steering shafts separate, completeloss of steering control will occur, which could result in an accident.
The fix
A restraining sleeve will be added to the intermediate shaft to limit the amount of steering shaft movement available.
Contacts
System: steering; column shaft; upper.Vehicle description: multipurpose passenger vehicles.Note: if you have a problem obtaining the needed repair, please contact thechrysler zone office in your area. It is listed under "service assistance" inyour owner's manual. A zone representative will arrange for prompt attention toyour vehicle. Also contact the national highway traffic safety administration'sauto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jeep dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 93V210000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.