The problem
The end cap connecting the heat exchanger's core to the engine cooling system could rupture and allow hot coolant to escape into the passenger compartment.
The risk
The coolant escaping into the passenger compartment could contact the driver's feet and injure the driver. Also, steam from the heater liquid will cloud on the window surfaces and impair the driver's vision. In either case, failure of the heater core end cap could result in a vehicle accident.
The fix
A coolant temperature controlled heater core fluid bypass valve will be installed.
Contacts
System: heater; water; defroster; heater core. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge, or the remedy does not correct the defect or noncompliance, please contact chrysler service center at 1-800-992-1997. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Eagle dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V006000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.