The problem
The third row safety belt retractors may be installed incorrectly and may lock-up when the vehicle is on slopes of less than 15 degrees, which does not comply with fmvss no. 209, "Seat belt assemblies."
The risk
Consequence of non-compliance: passengers seated in these positon maybe unable to extract and fasten their seat belts until the vehicle is moved to a more level surface. Unbelted occupants are more at risk of injury in the event of a collision than those using safety belts.
The fix
Dealers will remove third row safety belt retractors and reinstall them properly.
Contacts
System: interior systems; active restraints; belt retractors. Vehicle description: passenger vans. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, please contact chevrolet service center at 1-800-222-1020, oldsmobile service center at 1-800-442-6537, or pontiac service center at 1-800-762-2737. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Oldsmobile, Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V015000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.