The problem
Some upper control arm attaching bolts can fail due to improper heat treatment. The bolts are too soft to withstand the stresses in the steering system and can break.
The risk
If the attaching bolts of the upper control arm break, the vehicle can experience loss of steering control which could result in an accident.
The fix
REPLACE THE UPPER CONTROL ARM ATTACHING BOLTS.
Contacts
System: suspension; independant front control arm. Vehicle description: light duty pickup truck with 4wd. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, please contact chrysler service center at 1-800-992-1997. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V043000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.