The problem
The front suspension track bar has inadequate fatigue strength.
The risk
Failure of the track bar can result in front axle vibration and loss of steering control.
The fix
Dealers will replace the front suspension track bar.
Contacts
System: suspension; independent front. Vehicle description; light duty vans; 3500 series 4-wheel drive models only (10,500 and 11,000 gross vehicle weight). Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, please contact chrysler service center at 1-800-853-1403. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V097000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.