The problem
The screws used to mount the television into an overhead cabinet are not long enough to properly secure the television to the enclosure base. This can cause the television to fall out of the cabinet and onto the head of the vehicle operator.
The risk
The operator can sustain injuries and possibly lose control of the vehicle.
The fix
Dealers will remount the televisions with correct fasteners.
Contacts
System: equipment; other pieces. Vehicle description: class a motorhomes equipped with television sets mounted in an overhead cabinet. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, contact coachmen service center at 1-219-825-5821. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V121000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.