The problem
The transformer used to power the neon center lightbeam can overheat and catch on fire.
The risk
The overheating and fires caused by the neon transformer can result in damage to the lightbeam assembly, the roof of the vehicle, and could result in a vehicle fire.
The fix
Mark iii dealers will modify the assemblies to eliminate the neon lighting fixture in the vehicle and replace it with incandescent lights operating directly from the vehicle 12-volt battery.
Contacts
System: lighting; lamp or socket; courtesy lights. Vehicle description: long wheel base conversion vans with a neon center lightbeam. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, please contact mark iii service center at 1-800-903-8267. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Dodge, Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V128000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.