The problem
The windshields were marked with a "prototype" designation and not marked as required by fmvss no. 205, "Glazing materials."
The risk
Consequence of non-compliance: incorrect labeling of windshield may cause concern or confusion about the prototype designation.
The fix
Dealers will replace the windshields on the affected vans.
Contacts
System: visual systems; glazing material sticker; fmvss 205. Vehicle description: passenger vans. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time free of charge or the remedy does not correct the noncompliance, please contact ford service center at 1-800-392-3673. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.