The problem
The air compressor that drives the power steering pump can fail, resulting in loss of power steering assist.
The risk
Loss of power steering assist can cause loss of steering control resulting in an accident.
The fix
Dealers will replace the air compressor with a new, high capacity air compressor.
Contacts
System: steering; power assist; pump. Vehicle description: transit and school buses equipped with cummins 6c engines. Note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact thomas built at 1-910-889-4871. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.