The problem
A one-piece spring hanger/step used for hanging the springs can fatigue and break. If the step breaks, one or more of the springs can fall from the trailer which can cause an accident.
The risk
If springs fall from the trailer while the trailer is operating on the highway, the springs can become road hazards to other vehicles sharing the roadway.
The fix
Dealers will replace this spring/hanger step with an improved new part.
Contacts
System: structure; frame; members and body. Vehicle description: bunk and roller boat trailers; 1994 and 1995 models ez1650, ez2000, ez1525, ezn1400, ezn1550, ezn2000, and 1994 models ezw1650 and ezw2100. Note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect , please contact ez loader at 1-800-631-3844. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized EZ Loader dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.