The problem
A metal shield on the outside of the plastic fuel filler pipe can develop a static electrical charge during refueling of the vehicle.
The risk
A static charge can discharge and serve as an ignition source for fuel vapors in the area of the filler pipe, resulting in a flash vapor ignition and a vehicle fire.
The fix
Dealers will inspect and, if necessary, modify the vehicles by adding a ground strap between the filler pipe shield and the body.
Contacts
System: fuel; fuel tank assembly; pipe; filler; neck. Vehicle description: passenger vehicles. Note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect or noncompliance, please contact ford at 1-800-392-3673. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V184000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.