The problem
The steering arm can develop cracks causing the lever to break without warning.
The risk
This can result in loss of steering control and an accident.
The fix
Dealers will replace the steering levers with an improved steering lever with increased fatigue strength.
Contacts
System: steering; linkages. Vehicle description: heavy duty class 8 trucks equipped with fa(w) 14.3 Spicerfront axle. Note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact mack trucks at 1-610-439-3011. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V192000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.