The problem
Two bolts that attach the passenger side air bag supplemental restraint system module to the instrument panel are missing. In the event of a frontal impact, the module can come out of the instrument panel.
The risk
This would not restrain the passenger and would result in an increased risk of injury.
The fix
Dealers will inspect and, if necessary, install and torque to specification the mounting bolts for the passenger side air bag.
Contacts
System: interior systems; passive restraints; air bag; driver. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact ford at 1-800-392-3673. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V197000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.