The problem
The driveshaft center bearing support bracket can crack and break.
The risk
If this happens, the driveshaft will wobble and can separate. Separation can result in damage to other components of the vehicle or loose fragments can fall onto the roadway presenting a hazard to other drivers.
The fix
Dealers will replace the center bearing hanger bracket.
Contacts
System: powertrain; driveline; bracket; support; center shaft. Vehicle description: class 8 heavy trucks. Note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, contact mack trucks at 1-610-439-3011. Also, contact the national highway traffic safety adminstration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V216000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.