The problem
The double-lock feature can engage with occupants and the door/ignition key inside the vehicle.
The risk
The occupants of the vehicle would be unable to exit either from the doors or from the windows of the vehicle. Drive-away protection would prevent the engine from starting.
The fix
Dealers will replace the general control module with one containing the revised software to permit window opening with the double-lock engaged and key in the ignition.
Contacts
System: structure; door assembly; latches and locks. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact bmw at 1-800-831-1117. Also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V219000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.