The problem
An unused harness connector for power windows, power door locks and sunroof was improperly routed under the floor carpet in the left kick panel. If the vehicle is operated in cold weather conditions where large amounts of road salts are used, the salt water or snow carried into the vehicle by the driver's shoes can penetrate the carpet and drip onto the connector resulting in the formation of a salt bridge between the terminals.
The risk
This causes an electrical short inside the harness, and can result in a vehicle fire.
The fix
Dealers will remove the unused harness connector.
Contacts
System: electrical system: wiring. Vehicle description: corolla passenger vehicles built in japan or canada not equipped with power windows, power door locks and sunroof, registered in the following states: ct, il, in, me, ma, mi, nh, nj, ny, oh, pa, ri,vt, and wi. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact toyota at 1-800-331-4331. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Toyota dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V220000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.