The problem
The drag link installed can contact the front axle i-beam under certain extreme conditions. This drag link was not intended to be installed on "low profile" vehicles.
The risk
THIS CAN RESULT IN LOSS OF STEERING CONTROL.
The fix
Dealers will install the correct drag link on the vehicles.
Contacts
System: steering; linkages; drag link.Vehicle description: heavy duty trucks with low profile option, 6,000 lb. Or7,000 lb. Rated front axles.Note: if the vehicle is presented to an authorized dealer on an agreed uponservice date and the remedy is not provided free of charge within areasonable time, please contact ford at 1-800-392-3673. Also contact thenational highway traffic safety administration's auto safety hotline at1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V244000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.