The problem
The ecm ground terminals were installed such that there is residual stress on the terminal causing the terminal to fatigue and eventually fail.
The risk
If this terminal fails, the engine will stop andnot re-start. This can cause loss of power steering assist if thevehicle is being driven.
The fix
Dealers will modify the ecm ground terminal installation.
Contacts
System: electrical; wiring.Vehicle description: conventional trucks equipped with caterpillar 3406eengines.Note: if the vehicle is presented to an authorized dealer on an agreed uponservice date and the remedy is not provided free of charge within a reasonabletime, please contact western star at 1-604-868-6222. Also contact thenational highway traffic safety administration's auto safety hotline at1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V247000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.