The problem
Insufficient lubrication in the guide track rail in which the shoulder belt carrier moves causing a chattering noise, momentary binding while traveling, cycling back and forth, or stops completely.
The risk
This condition can prevent a person from using theirrestraint system resulting in an increased risk of injury in an accident.
The fix
Dealers will lubricate the track system on these vehicles.
Contacts
System: interior; shoulder belts.Vehicle description: passenger cars.Note: if the vehicle is presented to an authorized dealer on an agreed uponservice date and the remedy is not provided free of charge within a reasonabletime, please contact pontiac at 1-800-762-2737. Also contact the nationalhighway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V248000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.