The problem
The steering assembly was fitted with incorrect specification nuts. These nuts retain the track rod end ball pins to the steering arms.
The risk
This condition can result in loss of steering control.
The fix
Dealers will install new correct specification nuts on the steering linkage assembly.
Contacts
System: steering; linkages.Vehicle description: passenger cars.Note: if the vehicle is presented to an authorized dealer on an agreed uponservice date and the remedy is not provided free of charge within a reasonabletime, please contact jaguar at 1-201-818-8500. Also contact the nationalhighway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 94V249000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.