The problem
The passenger side air bag has an inflator body that cracked during forming of the curl that retains the igniter plug in the end of the inflator. Also the igniter end cap can separate from the inflator.
The risk
The passenger side air bag may not inflate properly resulting in reduced occupant protection in a vehicle accident. If the igniter end cap separates in a frontal collision, hot gases can be released and ignite flammable material or cause burn injuries.
The fix
Dealers will remove and replace the passenger side air bag module.
Contacts
System: interior; passive restraints; air bag; passenger. Vehicle description: passenger side air bag in passenger cars, vans andmulti-purpose vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95E006002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.