The problem
During assembly, the tie rod end nuts were not properly torqued. Extremely low torque can allow movement between the ball stud and the tie rod arm causing damage.
The risk
This condition can affect the driver's ability tosteer the vehicle increasing the potential for a vehicle accident.
The fix
Dealers will check these axles for proper torque and retorque to rockwell's specifications.
Contacts
System: steering; linkages; tie rod; end.Vehicle description: heavy duty class 8 vehicles equipped with rockwell non-driving front axles.Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact volvo gm at 1-800-528-6586. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized White GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95E009004.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.