The problem
When installed in the vehicles, a tie wrap is used to guide the cruise control cable in the engine compartment. Some tie wraps have been installed with a large loop opening improperly guiding the cable which could prevent the throttle from returning to its full idle position.
The risk
The engine speed may not return to idle increasing thepotential for a vehicle collision.
The fix
Dealers will remove the cruise control tie wrap and install a newly designed guide.
Contacts
Vehicle description: aftermarket cruise control units used on volkswagen jetta and golf vehicles. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact volkswagen at 1-800-822-8987. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95E034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.