The problem
Vehicle description: light duty passenger minivans with remote release. This is not a safety recall. There has been no determination that a safety defect exists with the minivan latches. Chrysler is conducting a service campaign to replace the liftgate latch assembly of the affected minivans. In a collision, the rear liftgate latch assembly could open.
The risk
If the liftgate latch opens, occupants can be ejected resulting in significantly increased risk of injury or death.
The fix
Chrysler dealers will replace the liftgate latch with a new stronger latch assembly without charge. Chrysler began notifying owners of these vehicles in june 1996.
Contacts
This is not a safety recall. There has been no determination that a safety defect exists with the minivan latches. However, chrysler has decided to provide a stronger latch without charge. Owners can contact chrysler at 1-800-minivan (1-800-646-4826).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95I001007.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.