The fix
Chrysler dealers will replace both child seat assemblies with revised seats containing retractor improvements. The revised seats will also increase child comfort by incorporating protective seat belt wraps to prevent belt chafe.
Contacts
System: equipment; child seat; integral part of seat.Vehicle description: passenger mini-vans equipped with integrated child seats.Description of problem: this is not a safety recall in accordance with federalregulation 573. However, it is deemed a safety improvement campaign by the agency. The campaign will replace both child seat assemblies with revised seats containing retractor improvements. Consequence of problem: in an emergency situation, it would be difficult to remove a child from the seat. Note: this is not a safety recall. There has been no determination that a safety defect exists with the child seats. Owners can contact chrysler at 1-800-853-1403.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95I004000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.