The problem
Vehicle description: multi-purpose passenger vehicles. This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the agency. The campaign will reinforce the bracket attachments of the rear liftgate gas assist cylinders which could pull away from the inside of the liftgate.
The risk
If a bracket and gas assist cylinder were to detach completely from the liftgate and no longer bear against the liftgate as intended, the remaining assist cylinder would not hold the liftgate in an open position. Personal injury could occur.
The fix
Ford dealers will reinforce the bracket attachments.
Contacts
Ford has decided to conduct a safety improvement service campaign to reinforce the bracket attachments without charge. Owners can contact ford at 1-800-392-3673.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95I007000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.