The problem
The parking brake button can be hit accidently allowing the parking brake to release.
The risk
Unintended operation of the parking brake button can allow the bus to roll freely causing a potential for a vehicle accident.
The fix
Dealers will install a protector over the parking brake button in order to prevent accidental release of the parking brakes.
Contacts
System: emergency parking brake; mechanical. Vehicle description: transit buses. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V016000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.