The problem
The four (4) steering column support bracket attaching bolts were under torqued during assembly.
The risk
Inadequate torque can cause these bolts to vibrate, loosen, or fall out resulting in loss of steering control and increase the potential for a vehicle crash.
The fix
Dealers will retorque the steering column support bracket attaching bolts to the correct specifications.
Contacts
System: steering; column. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact chevrolet at 1-800-222-1020 or buick at 1-800-521-7300. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V030000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.