The problem
The front passenger metal foot rest can, over time, abrade through the wiring harness under the foot rest causing the wiring harness to short circuit.
The risk
A short circuit can cause the wires to overheat, stall the engine, or inadvertently deploy an airbag, any of these increases the potential for a vehicle crash.
The fix
Dealers will install additional wiring harness cable fastener ties and edge protective covering for sharp edges of the metal foot rest.
Contacts
System: electrical; wiring. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact mercedes benz at 1-800-367-6372. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercedes Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V031000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.