The problem
The brake return springs on the front brakes can contact the front hubs as the brake pads and drums wear, resulting in spring failure. A piece of the failed spring can lodge in the brake cam causing the brake to drag and the steering to pull to one side.
The risk
Steering pull from the dragging brake can increase the potential for a vehicle crash.
The fix
Dealers will replace the front hubs on the affected vehicles.
Contacts
System: brakes; hydraulic; shoe and drum assembly. Vehicle description: heavy duty truck chassis equipped with eaton 16.5X6 front brakes and rockwell front hubs. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact western star at 1-604-860-3319. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.