The problem
The air conditioning hose covers do not meet the head impact requirements of fmvss no. 222, "School bus passenger seating and crash protection."
The risk
Consequence of non-compliance: this condition can cause personal injury in a vehicle crash.
The fix
Dealers will reroute the cover from the head impact zone and also replace the metal cover with a plastic cover.
Contacts
System: air conditioner; other part. Vehicle description: school buses. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.