The problem
Some of the jacks supplied with the vehicles do not have the necessary load capacity.
The risk
A raised vehicle can fall off the jack increasing the likelihood for personal injury or property damage.
The fix
Dealers will inspect and replace suspect jacks with a jack meeting the load requirements for these cars.
Contacts
System: equipment; jacks. Vehicle description: passenger vehicles. Note: if a new jack is not supplied to the vehicle owner free of charge within a reasonable time, please contact volvo at 1-800-458-1552. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V050000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.