The problem
The muffler mounting brackets that attach the exhaust system and cab entry grab handle to the cab were manufactured with incomplete welds.
The risk
An incomplete weld could cause a person using the grabhandle to slip and fall resulting in personal injury.
The fix
Dealers will inspect vehicles for adequate muffler bracket welds and re-weld if necessary.
Contacts
System: exhaust system; muffler. Vehicle description: heavy duty sleeper-cab trucks with cab mounted exhausts. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact freightliner at 1-503-735-8000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V055000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.