The problem
Vehicles involved are those that had the heater valve stems replaced in an earlier mitsubishi recall (94v-103.001). Certain vehicles had an incorrect valve stem installed which could cause the incorrect stem to leak after a period of time.
The risk
This can result in a burn injury to the front seat passenger's feet and legs.
The fix
Dealers will inspect and replace incorrect valve stems.
Contacts
System: heater; water; defroster; heater core. Vehicle description: passenger cars. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact mitsubishi at 1-800-222-0037. Also contact the nationalhighway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V059000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.