The problem
The spherical portions of certain lower ball joints had finished surfaces that were not smooth causing friction with the surface of the ball joint cap.
The risk
This condition can lead to separation of the balljoint increasing the potential for a vehicle accident.
The fix
Dealers will replace the lower ball joints on the affected vehicles.
Contacts
System: suspension; independent front control arm; lower; ball joint. Vehicle description: passenger vehicles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonabletime, please contact toyota 1-800-255-3987. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lexus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V072000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.