The problem
During testing of fmvss no. 207, "Seating systems," the seat base deforms allowing the seat back anchorages to detach from the floor. This does not meet the requirements of fmvss no. 207.
The risk
Consequence of non-compliance: occupants in seats that do no meet the minimum load requirements of fmvss 207 are subject to increased risk of injury in a suddent stop or accident.
The fix
Independent mobility systems dealers will replace the seat base extension with a redesigned seat base extension.
Contacts
System: interior systems; seat tracks and anchors; fmvss no. 207. Vehicle description: dodge caravan, plymouth voyager and chrysler town & country conversion vans by independent mobility systems, equipped with quad command seat bases. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact independent mobility systems at 1-505-326-4538. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Independent Mobility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V075000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.