The problem
The glass in the swing-out side window can separate from the window frame.
The risk
The glass separating from the frame can cause personal injury or a hazard to other vehicles if separation occurs while the truckis in motion.
The fix
Dealers will replace the swing-out side windows with a side window retained by adhesive.
Contacts
System: visual; glass; window; door and side. Vehicle description: heavy duty trucks with raised roof cabs. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact freightliner at 1-503-735-8000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V085000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.