The problem
Corrosion of the hood latch striker plate causes detachment of the plate from the hood assembly resulting in an unexpected opening of the hood while the vehicle is being driven.
The risk
This condition can reduce the driver's view of the road increasing the potential of a vehicle accident.
The fix
Dealers will install a new hood inner panel reinforcement and a new, galvanized hood latch striker plate.
Contacts
System: structure; hood assembly; latches. Vehicle description: passenger vehicles registered or sold in the following states: al, ct, de, fl, ga, il, in, la, me, md, ma, mi, ms, nh, nj, ny, nc, oh, pa, ri, sc, tx, vt, va, wi, and washington, dc. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V091000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.