The problem
The drive chains have been improperly heat-treated during the manufacturing process. Exposure to corrosive conditions can cause the chain side plates to crack and ultimately fail.
The risk
This condition could result in a loss of control of the motorcycle.
The fix
Dealers will replace the drive chains on the motorcycles involved in this recall.
Contacts
System: powertrain; driveline; shaft chain. Vehicle description: motorcycles. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact kawasaki at 1-714-770-0400. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kawasaki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V096000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.