The problem
An interference condition between the back cushion and the recliner handle can cause an incomplete latching of the recliner mechanism.
The risk
This condition can cause the seat back to "ratchet" rearward. Rearward movement of the seat back increases to where the seatback has moved to a fully reclined horizontal position. Complete loss of back support could cause the driver to lose control of the vehicle and cause an accident.
The fix
Dealers will inspect the seat and, if necessary, install a new recliner latch spring and handle.
Contacts
System: interior; seats. Vehicle description: medium duty trucks equipped with bostrum air cushion ii reclining seats. Note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, please contact kenworth at 1-206-828-5418. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.