The problem
Two bolts attaching the upper steering arm to the front steering axle were not tightened properly.
The risk
The bolts could loosen increasing the potential for loss of steering control and an accident.
The fix
Dealers will install new bolts and tighten to proper torque specification.
Contacts
System: steering; linkages; arm. Vehicle description: class 8 heavy duty trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time,should contact volvo gm heavy duty truck at 1-910-279-2000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo, White GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V119000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.