The problem
The rear spring hanger on the front suspension can break.
The risk
This condition can allow the spring to become detached from the lower frame rail affecting vehicle control and increasing the potential for a vehicle accident.
The fix
Dealers will add two fasteners per bracket increasing the total number of fasteners from four (4) to six (6).
Contacts
System: suspension; independent front attaching mechanisms; spring. Vehicle description: fire truck chassis. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact spartan at 1-517-543-6400. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.