The problem
The automatic transmission will not shift into low gear due to a misalignment in the prndl indicator.
The risk
Prndl misalignment can cause the driver to be unawareof the gear position increasing the potential for a vehicle accident.
The fix
Dealers will correct the misalignment of the automatic transmission.
Contacts
System: powertrain; transmission; automatic; indicator; lever; gear. Vehicle description: rear engine chassis school and transit buses equipped with "morse" shifters. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V148000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.