The problem
The routing of the positive battery cable can allow heat from the air discharge line to melt the cable.
The risk
This condition can cause a possible short circuit and loss of power to the vehicle.
The fix
Dealers will reroute the positive battery cable and replace any cables that show damage.
Contacts
System: electrical; battery; cable. Vehicle description: school and transit buses. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V170000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.