The problem
Improper material was used in manufacturing the radiator fan motor shaft causing the shaft to wear and become noisy.
The risk
A worn and noisy fan motor shaft can seize renderingthe fan motor inoperative, eventually causing the engine to overheat and stall. A stalled vehicle in traffic can increase the potential for a vehicle accident.
The fix
Dealers will replace the complete cooling fan assembly on vehicle having the potential shaft material problem. Dealers will install a new fan blade including a new lock nut on vehicle with loose fan blade lock nuts.
Contacts
System: engine cooling system; fan. Vehicle description: passenger vehicles equipped with vr6 engines. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-8987. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.