The problem
The tie down hooks can cause undercarriage impacts that can result in unnecessary air bag deployments.
The risk
Inadvertent air bag deployment can cause injury to the occupants and increase the potential for a vehicle accident.
The fix
Dealers will remove and replace the tie down hooks with modified tie down hooks.
Contacts
System: interior; passive restraints; air bag. Vehicle description: passenger vehicles. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V184000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.