The problem
The chain tie anchor mounting welds can crack and/or the chain tie can pull out from the crossmember.
The risk
Failure of the chain tie anchor connection can allow a load secured to the chain tie to shift, increasing the potential for a vehicle accident.
The fix
Dealers will replace all the chain tie anchors mounted to the aluminum crossmembers to allow additional fastening to the crossmember and additional welding and reinforcement of the chain tie anchors on steel crossmembers.
Contacts
System: equipment; other pieces; trailer hitches and attachments. Vehicle description: flatbed trailers equipped with cargo pull-up chaintie connections or anchors. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact great dane at 1-800-633-4176. Also contact the national highway raffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Great Dane dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V185000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.