The problem
These vehicles were built with a sliding side-door rear latch that was improperly riveted. This does not meet the requirements of fmvss no. 206, "Door locks and door retention components."
The risk
Consequence of non-compliance: in the event of a vehicle crash, the door will not perform as required by the standard.
The fix
Dealers will replace the sliding door rear latch on all suspect vehicles.
Contacts
System: structure; door assembly; latches and locks. Vehicle description: light duty passenger vans. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. Alsocontact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V197000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.