The problem
The safety belts could have been improperly installed.
The risk
In the event of a vehicle crash, the safety belt will not restrain an occupant properly.
The fix
DEALERS WILL REPLACE ALL CABLE BUCKLE ENDS.
Contacts
System: interior; active seat and shoulder belts and belt anchors. Vehicle description: walk-in vans manufactured for "federal express" which use safety belts supplied by "intertek international corp." Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact grumman olson at 1-616-659-0200. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Grumman dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V200000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.